This section protects users by ensuring that they are clearly informed about what personal data is collected, why it is collected, who is responsible for it, whether providing the data is voluntary or mandatory, and what rights they have.
Section 1: Legal Basis and Original Legal Text
Related Law: Protection of Personal Information Act, POPIA
Relevant legal provisions: This section is based on POPIA Section 18.
Original legal text: “If personal information is collected, the responsible party must take reasonably practicable steps to ensure that the data subject is aware of—” POPIA, Section 18.
The information that must be disclosed includes:
“the information being collected and where the information is not collected from the data subject, the source from which it is collected;”
“the name and address of the responsible party;”
“the purpose for which the information is being collected;”
“whether or not the supply of the information by that data subject is voluntary or mandatory;”
“any particular law authorising or requiring the collection of the information;”
“the fact that, where applicable, the responsible party intends to transfer the information to a third country or international organisation…”
“any further information such as the recipient or category of recipients of the information;”
“the existence of the right of access to and the right to rectify the information collected;”
“the right to object… and the right to lodge a complaint to the Regulator…” POPIA, Section 18.
Section 2: Compliance Assessment Checklist
This section explains how Data for Change assesses whether its AI voice survey practices comply with transparency requirements, including whether users are properly informed about data collection, data use, the responsible party, user rights, and available complaint mechanisms.
Notice of Collection
Users are informed that data is being collected:
☐ Yes, clearly and upfront ☐ Partially ☐ No
Information Disclosed to Users
We provide the following information:
☐ What data is collected ☐ Source of data, if not collected directly ☐ Identity of the responsible party ☐ Purpose of collection ☐ Whether data provision is voluntary or mandatory ☐ Consequences of not providing data ☐ Legal basis for collection ☐ Cross-border data transfer, if applicable ☐ Recipients or categories of recipients ☐ User rights, including access and correction ☐ Right to object ☐ Right to lodge a complaint
Transparency Delivery Format
Information is provided through:
☐ Privacy notice on website ☐ Survey introduction screen ☐ Consent form ☐ Email communication ☐ Other: [specify]
Clarity of Communication
Information provided to users is:
☐ Clear and easy to understand ☐ Technical or legal language only ☐ Mixed
Cet assistant répond à vos questions sur le sondage vocal IA, l'utilisation des données, et le cadre légal POPIA. Pour améliorer le service, vos questions sont enregistrées de manière anonyme.
